Responsible Gaming at fb9
fb9 is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Your wellbeing always comes first.
At fb9, we believe online gaming should be a form of entertainment — not a financial strategy or a way to solve personal problems. We are fully committed to responsible gaming and provide a range of tools that help you stay in control of your activity on our platform. Whether you play cricket betting, live casino, slots, or crash games, fb9 ensures your experience remains positive and within your personal boundaries.
21+ Only. fb9 is strictly for adults aged 21 and above. Players must not be under the legal gambling age. We take age verification seriously to protect younger individuals from accessing gaming services.
Important Notice: Gambling can be addictive. Never gamble with money you cannot afford to lose. If you feel your gambling habits are becoming difficult to manage, please use our self-exclusion tools or contact our support team immediately. Help is always available.
Our Commitment to Responsible Gaming
fb9 operates as a responsible gaming platform serving players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We have embedded responsible gaming principles into every layer of our platform — from account registration to daily gameplay. Our goal is to ensure that every session you have on fb9 is within a safe, enjoyable, and controlled environment.
We continuously invest in technology and player education to minimise the risk of gambling harm. Our support team is available around the clock — 24/7 — to assist any player who needs guidance on setting personal limits or taking a break from play. We also work with independent third-party auditors to ensure our games are fair, our RNG systems are verified, and our SSL encryption protects your personal data at all times.
Responsible Gaming Tools at fb9
Deposit Limits
Set daily, weekly, or monthly deposit caps to stay within your budget and avoid overspending.
Session Time Limits
Control how long you play in a single session. Set a timer and get notified when your limit is reached.
Self-Exclusion
Request a temporary or permanent self-exclusion at any time. Your account will be suspended until the exclusion period ends.
Activity History
Review your full betting and gaming history to understand your patterns and spending behaviour.
Reality Check
Receive periodic in-session alerts reminding you how long you have been playing and your net results.
24/7 Support
Our support team is always available via live chat and email to help with responsible gaming queries or account concerns.
How Our Tools Work
Deposit Limit Tool
Through your account settings, you can configure a maximum deposit amount per day, week, or month. Once set, the limit takes effect immediately. To increase a limit, a mandatory cooling-off period applies so impulsive decisions are avoided. This tool is especially useful for players who want to manage their bankroll carefully across cricket betting, slots, and live casino sessions.
Time-Out Feature
If you feel you need a short break from gaming, fb9 offers time-out periods ranging from 24 hours to 6 weeks. During a time-out, you cannot log in, place bets, or access your gaming account. Your account balance and funds remain safe and accessible once the time-out expires.
Self-Exclusion Program
For players who feel their gambling may be getting out of hand, our self-exclusion program allows you to close your account for a minimum of 6 months or permanently. During this period, fb9 will also take reasonable steps to prevent you from receiving any promotional emails or bonus offers. This is a serious step and we encourage anyone considering it to contact our support team for guidance first.
Activity & Spending Review
Your full account history — including all bets placed, deposits made, withdrawals completed, and game sessions — is available in your account dashboard at any time. We encourage all fb9 players to review this regularly to maintain a clear picture of their gaming activity and ensure it aligns with their personal limits.
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. Being aware of the early warning signs can help you take action before gambling has a significant negative impact on your life. Watch out for the following patterns:
- Spending more money on gambling than you planned or can afford
- Chasing losses by placing larger bets to recover previous losses
- Neglecting work, family, or social responsibilities due to gambling
- Feeling restless, irritable, or anxious when you stop or cut back on gambling
- Borrowing money, selling possessions, or hiding financial problems related to gambling
If any of these sound familiar, please do not hesitate to reach out to our support team or seek professional help. You do not have to manage this alone. fb9 is here to help.
Get Help & Support
If you believe gambling is having a harmful effect on your life or the life of someone close to you, please contact our support team without delay. We treat all responsible gaming requests with complete confidentiality and with genuine care for your wellbeing.
Our dedicated responsible gaming support line is monitored 24 hours a day, 7 days a week. Whether you are in Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh, help is always within reach. Reach us by email:
[email protected]Responsible Gaming FAQs
Play Responsibly with fb9
Enjoy cricket betting, slots, and live casino games at fb9 — always within your personal limits. Play for fun, not to chase losses.