Terms & Conditions

1. Acceptance of Terms

By accessing or using any part of the fb9 platform — including the website, mobile interface, games, betting services, and associated features — you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately discontinue your use of fb9.

These Terms & Conditions form a legally binding agreement between you (the user) and fb9. They apply to all visitors, registered users, and any person accessing the platform from Bangladesh or any other jurisdiction where online gaming is permitted.

2. Eligibility Requirements

To register and use fb9, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

• You must be at least 21 years of age. fb9 is strictly a 21+ only platform. Underage gambling is prohibited without exception.
• You must be a natural person (not a corporation, trust, or other legal entity) opening an account for personal use only.
• You must not be a resident of any jurisdiction where online gambling is prohibited by law.
• You must provide complete, accurate, and truthful information during account registration and throughout your use of the platform.

fb9 reserves the right to request supporting documentation to verify eligibility at any time. Failure to provide satisfactory verification may result in account suspension or permanent closure without notice.

3. Account Registration and Security

Each user is permitted to maintain only one registered account on fb9. Creating multiple accounts, whether for personal advantage or for any other reason, constitutes a breach of these terms and will result in immediate closure of all associated accounts and forfeiture of any outstanding balances.

You are solely responsible for maintaining the confidentiality of your login credentials. You must:

• Choose a strong, unique password and change it regularly to prevent unauthorised access to your account.
• Never share your username, password, or any account details with any third party.
• Notify fb9 support immediately if you suspect any unauthorised access or security breach related to your account.

fb9 employs SSL encryption and industry-standard security protocols to protect user data. However, you acknowledge that no system is entirely immune to risk, and you use the platform at your own discretion.

4. Deposits and Withdrawals

fb9 supports instant deposits and withdrawals for players in Bangladesh via a range of trusted local and international payment channels. All transactions are processed in Bangladeshi Taka (BDT) unless otherwise stated.

Accepted payment methods include:

• Mobile wallets: bKash, Nagad, Rocket, and Upay — for fast, fee-free local transfers.
• Bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.
• International cards: Visa and Mastercard are accepted for both deposit and withdrawal requests.
• Minimum deposit and withdrawal thresholds apply and may vary by payment method. Please refer to the Payments page for current limits.

All withdrawal requests are subject to identity verification (KYC) procedures. fb9 reserves the right to delay or deny withdrawals pending the outcome of any review or investigation into suspected fraud, abuse, or violation of these terms.

5. Bonuses and Promotions

fb9 may from time to time offer bonuses, free spins, cashback incentives, and other promotional rewards to eligible players. All bonuses are subject to specific wagering requirements that must be met before any bonus-derived winnings can be withdrawn.

The following general rules govern all bonus offers on fb9:

• One bonus per player, per promotional period. Players may not claim the same promotion more than once unless explicitly permitted.
• Bonuses cannot be transferred, exchanged for cash, or combined with other promotional offers unless the specific promotion's terms state otherwise.
• Rollover (wagering requirement) multiples and eligible game categories for each promotion are specified in the individual promotion's terms. Default rollover for welcome bonus offers is 20x the bonus amount.
• fb9 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if abuse or manipulation is suspected.

6. Responsible Gaming

fb9 is committed to promoting safe and responsible gaming for all players. We strongly encourage users to set personal deposit limits, session time limits, and self-exclusion periods through their account settings. Players who feel that gambling may be negatively affecting their personal or financial wellbeing are urged to contact our support team immediately.

This platform is strictly for adults aged 21 and above. fb9 operates a zero-tolerance policy on underage gambling. Any account found to have been registered by a person below the age of 21 will be permanently closed and all funds forfeited in accordance with applicable regulations.

7. Prohibited Activities

The following activities are strictly prohibited on the fb9 platform. Any user found engaging in such conduct will face immediate account suspension and potential legal action:

• Colluding with other players to manipulate game outcomes, match results, or betting markets.
• Using automated bots, scripts, software tools, or artificial intelligence systems to gain an unfair advantage over other players or the platform.
• Engaging in money laundering, fraudulent chargebacks, or any activity designed to exploit the payment or bonus systems.
• Registering accounts using false identities, stolen payment credentials, or bypassing geographic restrictions using VPN services.
• Any form of harassment, abusive language, or threatening behaviour directed at other players or fb9 staff through any communication channel.

fb9 actively monitors platform activity for suspicious behaviour. All identified violations will be investigated thoroughly. fb9 cooperates fully with relevant authorities where required by law.

8. Intellectual Property

All content published on the fb9 platform — including but not limited to text, graphics, logos, game interfaces, software, audio-visual elements, and database structures — is the exclusive intellectual property of fb9 or its licensed content partners. All rights are reserved.

Unauthorised reproduction, distribution, modification, public display, or commercial exploitation of any fb9 content — in whole or in part — is strictly prohibited without prior written consent from fb9. Violations may result in civil and criminal liability.

9. Limitation of Liability

To the fullest extent permitted by applicable law, fb9 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, loss of data, or interruption of service.

fb9 makes no warranty — express or implied — that the platform will operate free from error, interruption, or security vulnerability at all times. The platform is provided on an 'as is' basis, and you assume all risk associated with its use.

10. Privacy and Data Collection

fb9 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By using fb9, you consent to the collection and use of your personal information as described in the Privacy Policy.

Data collected includes registration details, transaction records, device information, and usage patterns. This data is used solely for platform operations, fraud prevention, KYC compliance, and improving user experience. fb9 does not sell personal data to third parties.

11. Amendments to These Terms

fb9 reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. When material changes are made, fb9 will make reasonable efforts to notify registered users via email or a prominent on-platform notice prior to the changes taking effect.

Your continued use of the fb9 platform following the posting of any changes to these terms constitutes your acceptance of those changes. If you disagree with the revised terms, your only recourse is to discontinue use of the platform and close your account.

12. Governing Law and Dispute Resolution

These Terms & Conditions are intended to be interpreted in accordance with general principles of fairness and transparency. In the event of any dispute arising from your use of fb9, you agree to first contact our support team at [email protected] to seek an amicable resolution. fb9 operates as a safe and reliable platform committed to fair play and transparent dealings with all users across Bangladesh.